About Us
A Liverpool agency that genuinely gives a damn.
Heart IT is a full-service digital agency based in the heart of Liverpool City Centre. We launch our clients to new levels by combining award-winning digital marketing expertise, user experience and stunning design.
Our work spans every sector: B2C, B2B, charities, brands and educational institutions. We offer our services nationwide and have delivered projects across Europe and the US.
Our story
We know what works.
Launched in 2014 by co-founders Joe Chamberlain and Thomas Thornton, Heart IT is a full-service digital agency based in the Baltic Triangle, Liverpool. We've grown quickly into one of the best agencies across Merseyside and the North West, consistently earning 5-star reviews from small and large companies alike.
We're here to help you grow your business online by utilising our expertise in website design, SEO and digital marketing. We're a small team of passionate designers and developers, working closely to ensure we achieve the best possible results for you and your business. We take pride in the work we do, and treat every company equally, no matter the size of your budget.
Our values
What we stand for.
Eight simple things that guide how we treat our clients, build our websites, and run our studio.
We're Honest.
Put simply, we tell it like it is. If we think something can be done in a better way, then we will tell you. By working with us and allowing us to explore all options, you’ll end up with a damn-fine end result.
We're Hard-Working.
We truly believe that we’re the hardest working digital agency in Liverpool. We’re just a small team, but we work incredibly hard to ensure you, the client, are happy. Our reviews say it all. And don’t be shocked to receive email updates from us at midnight, we’ve been known to do that.
We're Clear.
If there’s something you’re not sure about or you don’t understand, we’ll make it clear for you. We know there’s a bunch of jargon and acronyms in this sector, so don’t worry if you’re lost. We’re here to clear things up for you.
We're Passionate.
We love what we do, and all of our clients say it shows when they meet us. There’s nothing we love more than launching a beautiful website, designing a stunning logo, or getting amazing results from SEO for our clients.
We're Fun.
Being in a positive mindset allows us to work better and create amazing things for our clients. Being fun is an important part of this, which is why everyone at Heart IT are good all friends, resulting in better work for you.
We Give Direction.
Most of our clients come to us with a rough idea of what they want, but they tend to require a bit of brainstorming of ideas to get it spot on. Our expert team of designers, developers & marketers will work with you and give you direction on what would work best for you.
We're Down To Earth.
We’re not stuck up, and we never look down upon anyone. Our clients regularly tell us how easy we are to talk to, how open we are, and how we explain complicated topics in plain English. We’re just a group of friends who enjoy helping others achieve success.
We Love Coffee.
Tea. Coffee. Venti sugar-free non-fat vanilla soy double shot decaf white chocolate mocha with light whip (yes that’s real). We tend to meet our clients in one of Liverpool’s great independent coffee shops. It’s a much more relaxed atmosphere, helping us to hash out ideas whilst supporting local at the same time.
Our team
Real people, not account numbers.
Each person in our team cares for, and treats our clients equally, no matter the budget. We understand that our clients are real people with real lives. As a client of Heart IT, you can call us up, pop round for a brew, and you'll always speak to those who have been involved in your project.
Our core team is made up of 6 full and part-time digital marketing experts who are here to help you build a successful business through stunning website design, SEO and marketing. When required, we bring in the expertise of local trusted freelancers we've worked with before, to ensure your project is delivered on time and within budget.
90%+
Clients with us over 5 years
200+
Happy businesses served
4.9★
Average review score
Let's work together
Ready to grow your business online?
Whether you're starting out or looking to revamp a tired site, our Liverpool team would love to hear from you. Drop us a line and we'll reply within 24 hours, with no pushy sales calls, ever.